Rainmaker, Continued
Clearly, this guy was concerned. Maybe even a little
scared.
Of course, I did have some ideas. But unfortunately they were
not the kind that would serve him well right now. This gentleman had come to me thinking that he had a marketing problem when
in reality he had a problem with his business strategy.
Many solo and
small practice attorneys think that simply hanging a shingle, setting up an informational Web site, and ordering a dedicated
telephone line is all they need to do to attract new clients. They believe that new business will just “find them.”
Some of them believe this out of naïveté, and others believe this because that’s
the way it worked when they were at a large firm. They think that they can sit at a desk, answer the phone, and land a new
client.
When reality hits them (and it always does), they look for answers.
The key to attracting new business is to plan your practice in a way
that makes it easy for business to come to you. You want to be the “best” and in many cases the “only”
logical choice for your potential client. To occupy that position in his/her mind, you must do three things:
First: You must choose a narrow niche and specialize in solving legal problems within that universe. This positions
you as the undisputed expert in your field.
Next: You should identify the most appropriate client for your services—someone
who wants and needs what you have to offer.
Finally: You need to aim all of your marketing directly at that client.
You have to own a niche and command a premium for working with people who desperately need
your services This is a strategic issue. Your practice must be designed this way. You are striving for market dominance. You
need to carefully develop and diligently maintain a practice that is synonymous with solving the most painful problems your
clients face. The client must instantly equate you with the solution to this issue. When the client thinks of your firm, he
must instantly think of you and the solution to a specific problem. Such as “Joe the Tax Attorney is the only guy who
can settle my issue with the IRS.”
As you can imagine, it requires
significant effort to get these messages into the minds of your prospective clients. It is an ongoing process and not
a one-time program. You need to integrate these activities into your regular routine. Here’s how:
1). Select an appropriate niche for your practice and focus on it exclusively.
Every attorney can be a “general counsel.” There is little competitive advantage in being able to handle common
issues really well. Someone will always be better—or at least claim to be better. That’s why you need to have
a specialty.
This can be accomplished by becoming famous in your niche.
Write articles and submit them to industry trade publications. Speak at industry conventions. Hold educational seminars on
the most difficult and complex issues in your field and invite several influential people in the industry to attend.
2). Match your messaging to your targeted client base.
Imagine
trying to raise donations for the Republican Congressional Campaign Committee by calling a list of members of the Democratic
Party. That would be difficult. While not as difficult, it would still be challenging to call on voters who registered as
Independents.
You should market your legal services using
the same principles. Rainmakers always match the message to the market.
Aim all of your communications weapons directly at your targeted client and you will be able to bring in new clients rapidly.
3). Develop systems that continuously present your message to your target market.
Frequency of interaction helps build trust. Research has shown that, in most cases, it takes a minimum of seven separate interactions
with a prospect before she will consider doing business with you.
Use
technology. Leverage your Web site and e-mail to help educate your clients of your expertise. Send out a newsletter that serves
as a resource to help your clients solve some of their thorniest issues. Give interviews to the media, then send out recorded
copies to potential clients.
Many attorneys feel that this is too much
work. They struggle with the idea that they can’t work on client cases and also spend time managing an effective business
development process. Again, this is a false perception. The bulk of the work comes in setting up the systems and developing
the strategy. Once that is done, a steady flow of clients is a well-earned reward.
My friend on the telephone just came to that realization. Starting his shift in business strategy now will lead to more clients,
with less effort down the road. What will it take to motivate you to begin to develop an effective strategy for your business?
David V. Lorenzo is an expert at helping attorneys make
more money with less effort.
Visit http://RainmakerLawyer.com, or call Dave toll-free at 1-888-692-5531.